We want you to be completely happy with your purchase, but if you are not satisfied for any reason, we offer a 14-day hassle free return policy:
- All in-stock jewelry purchased from our store or online is eligible for a full refund or exchange for 14 days from the date the item is purchased. The item must be unused, in its original condition with
the original box, and accompanied by any warranty and diamond/gemstone documentation where applicable.
- Special orders, custom designs, personalized items, and modified/sized items may not be canceled or returned.
- For online orders, please call us at 732.247.4454 for return instructions that will be sent to the original email address associated with the order. Merchandise will be insured to Venus Jewelers. Credit
will not include original shipping charges.